everything you want to know
AND EVEN SOME THINGS YOU DON'T.
We get asked these questions all the time. Curious about our process? Read on:
WHERE DO YOU FIND YOUR PARTS?
We love visiting scrapyards, antique stores, estate sales and even grab an occasional piece of junk on the side of the road. Sometimes people clean out their basements or garages and find treasures to donate to our cause, and sometimes we have to purchase certain pieces from hardware stores. However, we try to use as many found materials as possible. It’s a great way to make old unwanted things new again.
WHAT DO THEY DO?
While it would be nice if these fellas would help around the house, they are sculpture art pieces and not actual robots. Usually by the time we get our hands on a part, it doesn’t work anymore for its original purpose. And by the time we are done drilling into it, it definitely doesn’t work anymore!
HOW LONG DO THEY TAKE TO BUILD?
The timing for each robot varies greatly. Sometimes they come together quickly and sometimes they are frustratingly slow. They are all unique and therefore often come with their own unique challenges that we figure out on the fly.
DO YOU MAKE CUSTOM SCULPTURES?
If you have a bunch of junk in your garage or basement that would make better robots than than they do dust-catchers, you're in luck. We can make custom creations from your old items, adding that special sentimental touch using Grandpa's old radio or your first Polaroid camera. Just shoot us a message for more information and to get added to our schedule.
HOW DID YOU GET STARTED BUILDING ROBOTS?
We’ve been happily tinkering since 2007 when we created our very first robot named Leotron. He was meant to be a one-time project since we both loved robots and thought it would be cool to have one. However, one robot turned into two, and two turned into three, and before we knew it we had a living room full of robots lining the walls and needed to do something about it. We’ve made and sold several hundred since that day, and plan to keep on going.
And now for the boring stuff:
RETURNS AND EXCHANGES
In the event that a purchased Nerdbot or other merchandise does not meet the expectations of the purchaser, it may, within 14 days of delivery be returned at the purchaser's shipping expense in the original condition it was delivered.
A refund of the full purchase price minus shipping and handling will be processed after the item(s) have been received and assessed. If the item(s) are returned with missing part(s), the item(s) may be refused or a restocking fee may apply at the sole discretion of Nerdbots, LLC.
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If item(s) needs to be exchanged for any reason, please drop us a line for further details about an exchange.
PERSONAL PROPERTY AND INJURY
Nerdbots, LLC is not liable for any personal property or personal injury claims resulting in the misuse of any and all Nerdbots, LLC products.
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Our products should not be used as toys and should be kept out of the reach of children and animals. The products should be displayed in a manner which is secure and stable for display only purposes. Any concerns about stability should be brought to our attention prior to display to be corrected.
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Please reach out to us for all questions, issues, refunds and/or concerns about any product(s) received. All emails will be replied to in 24 to 48 hours. All refunds will be processed in 3-5 business days.
SHIPPING POLICY
All orders will be shipped once payment is finalized. Some payment platforms take up to 3 days to process payments. Once complete, we will provide shipment and tracking details on your order. Please anticipate 3-5 business days once the order is shipped for delivery.
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For international orders, shipping times may vary due to customs. We anticipate shipping to be 10-15 days for those international orders.
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Please note that these shipment timelines may vary due to things outside of our control. We will do everything we can to provide notice if there is an anticipated delay.